Riverside South Medical Centre

Dear Patient,

Due to the current and impending COVID-19 pandemic, we will be making changes in the way we deliver your care. Our goal is to minimize potential exposure to as many people as possible, while freeing up resources to attend to those who require urgent care. In this regard we will no longer be seeing urgent care patients in person. Please call the office to book a phone triage appointment with the on call physician. If the physician deems they need to see you in person, arrangements will be made.

Starting immediately - we will no longer be booking routine appointments (including routine physicals, wart treatments and ear syringes). If you have an appointment scheduled currently, you will be contacted to cancel or amend this appointment.

Additionally, we will be reviewing our schedules and incoming appointments - those that can be accomplished safely by telephone or a virtual visit (information to follow) will be booked as such. Those visits that are of a more urgent nature and require an in-person visit, will still be offered this option.

In order to help reduce the spread of the virus - we ask for your help. If you have respiratory symptoms (cough, cold, fever, runny nose, sore throat), have travelled, or have had contact with someone with respiratory symptoms and travel, we ask that you STAY HOME and contact Public Health https://www.ottawapublichealth.ca 613-580-6744 for further direction. Please do NOT attend our office without instruction in this case, we DO NOT have the ability to offer COVID-19 testing.

As a community, our responsibility at this time, is to minimize the virus spread and the impending impact on our healthcare system. If you are able to delay your elective appointments, we urge you to do so. We also ask that you do not attend the EMERGENCY ROOM unless it is a clear EMERGENCY. There are other modes of testing if you are concerned you have contracted the virus.

In regards to your greater social obligations - we urge you to wash your hands and just stay home. Please reconsider attend large public venues, events and travelling. The more successful we are at social distancing, the best chance we have at minimizing the impact of this virus.

Please be advised that for in person appointments, if incorrect information is relayed to our booking staff when you arrange the appointment, you will be asked to leave the clinic immediately.

Thank you for your patience and understanding as we navigate this. These changes will be regularly assessed and are in place until further notice.

Please check our website frequently for any updated office changes

Thank you,

Riverside South Family Health Organization

Comprehensive Family Medicine

All of our doctors practice the full spectrum of family medicine including pediatrics, care of the elderly, women’s health, and prenatal care

Allergy Shots

Our nurses are happy to provide routine allergy shots. Please inquire about our nursing hours

24 hour BP monitoring

Wondering if your blood pressure is too high, trying to adjust your medications, or have White Coat Syndrome? Please discuss with your doctor if 24 hour Blood Pressure Monitoring might be right for you

Procedures

Several of our physicians perform minor surgical procedures. This includes a wide range of treatments including some non-OHIP covered services. Please discuss with your family doctor for more details

Teaching Facility

We are proud to be a teaching facility. We frequently have medical students from the University of Ottawa, family medicine residents from the University of Ottawa, and physician assistant students from Michener Institute working alongside our doctors

Sex Therapy

Our clinic is happy to work alongside Psychotherapist and Sexologist, Annie Fugere. For appointments, please call 613-314-4949

We Care About

Every Patient

Family Medicine

Comprehensive

Care